The value and importance of the exit interview
The exit interview is conducted when an individual departs, and it offers several benefits:
- provides feedback on strengths and weaknesses
- identifies departure patterns for addressing employee turnover and improving retention
- supports legal protection with proper documentation.
When conducted effectively, the exit interview is confidential, non-confrontational, and provides a structured process for giving and receiving feedback to drive positive change.
When conducted poorly, it represents a missed opportunity to gather valuable feedback and make necessary improvements. It can result in damaged relationships, harm to the organisation’s reputation and ongoing employee discontent.
Contact us today to discuss how you can begin implementing this valuable process.